Uttar Pradesh-RERA says it disposed of 9,300 consumer complaints in 2022

NOIDA: The Uttar Pradesh Real Estate Regulatory Authority (RERA) on Thursday said it
disposed of roughly 9,300 consumer complaints in 2022, on an average 25 cases daily.
The UP RERA was established in 2017 to regulate the fast-growing real estate sector, bring
transparency, protect the interest of homebuyers and ensure speedy resolutions of disputes of
consumers and builders.
In a statement, the UP RERA said it lodged approximately 6,900 complaints in 2022 and
disposed of almost 9,300 complaints of aggrieved allottees.
“Maximum complaints had been registered in the month of March 2022 – 695. In the month of
December 2022 only 320 complaints have been registered, the lowest in 2022,” it added.
The authority said it has received approximately 47,000 consumer complaints, which is about 38
per cent of the total complaints filed across the country.
Functioning with three members, one secretary and one chairman, the UP RERA said it has
disposed of more than 42,000 complaints, which is about 41 per cent of the complaints decided
in the country as a whole.
On mutual settlement and recovery certificate, the UP RERA said it has ensured settlement in
about 5,700 matters, including both refund and possession of units, during the execution
proceedings or through conciliation by conciliation forums established at Lucknow and Greater
Noida.
“The value of the property under settlements is about Rs 2,100 crore,” it said in the statement.
The UP RERA has so far issued more than 8,385 recovery certificates and till now transferred
Rs 410 crore into the accounts of 2,575 allottees after recovery of the same by the collectors
concerned, it added.